Every Foxerly app has a free version so you can check that it works on your PC before you pay. If Premium still does not do the job for you, you get your money back.
30 days, no hard questions
You can ask for a full refund within 30 days of any payment: a first purchase, a lifetime license, or a monthly or yearly renewal. Email [email protected] from the address you used to pay, or include your license key. A short reason helps us improve the app, but it is not required.
What happens next
- We refund the full amount to the card or payment method you used, through Stripe. Banks usually show it within 5 to 10 business days.
- The license key is deactivated, and the app goes back to its free version. Your files and settings are not touched.
- If you refund a subscription, it is also cancelled, so nothing renews.
Cancelling a subscription
Cancelling is not the same as a refund. You can cancel at any time, from the link in your purchase email or by writing to us. Premium then keeps working until the end of the period you paid for, and nothing more is charged. If you cancel within 30 days of a payment and also want that payment back, just ask.
After 30 days
Payments older than 30 days are not refunded, except where the law in your country gives you more rights, or when something went wrong on our side, such as a double charge or a key that never worked. Write to us and we will sort it out.
Promotion codes and All-Access
Promotion codes cost nothing, so there is nothing to refund. A Foxerly All-Access key is refunded as a whole, and every app it unlocked goes back to its free version.
Last updated: 8 October 2026